Update Your User Profile

User Personas: Admin | Project Management | Field 
 

As a user, you are able to update certain details in your own user profile, so you can set up eSUB Fusion to work best for you.

Use the links below to quickly jump to a topic:

• Reset Your Password
  • Reset Your Password on the Web
  • Reset Your Password on Mobile
  • Forgot Your Password?
• Update Your Contact Numbers
• Update Your Date Display Preference
• Update Your Email Signature

Reset Your Password

Your eSUB Fusion password may be reset in case the password was forgotten or if there is simply a need to change your password. Resetting your password is easy to do on both mobile and web.

Reset Your Password on the Web

1. Select your profile icon in the global navigation menu, then select My Profile
2. Select Reset Password
   • A new browser page will appear
3. Enter your eSUB login email into the Email Address field, then select Request Verification Code
4. Go to your email inbox and open the eSUB verification code email from noreply@esubcloud.com, then enter the verification code from the email into the reset password page and create your new password
   • Double check you did not copy a blank space before or after the 6-digit code. This will cause an error when pasting in the Verification Code

Reset your password

Reset Your Password on Mobile

1. Select the menu button, then select Settings
2. Select Reset Password
   • A new browser page will appear
3. Enter your eSUB login email into the Email Address field, then select Request Verification Code
4. Go to your email inbox and open the eSUB verification code email from noreply@esubcloud.com, then enter the verification code from the email into the reset password page and create your new password
   • Double check you did not copy a blank space before or after the 6-digit code. This will cause an error when pasting in the Verification Code

Forgot Your Password?

1. Go to the login page at esubcloud.com/login (Or the login screen on the mobile app) and select the Forgot Password link
   • A new browser page will appear 
2. Enter your eSUB Fusion login email into the Email Address field, then select Request Verification Code 
3. Go to your email inbox and open the verification code email from noreply@esubcloud.com, then enter the verification code from the email onto the reset password page and create your new password
   • Double check you did not copy a blank space before or after the 6-digit code. This will cause an error when pasting in the Verification Code.

Update Your Contact Numbers

1. Select your user profile icon from the global navigation menu, then select My Profile
2. Make the desired edits to the Mobile No., Office No., and Fax No. fields
3. Select Save Changes when finished

Update Your Date Display Preference

1. Select your user profile icon from the global navigation menu, then select My Profile
2. Make the desired selection in the Date Display Preference field
3. Select Save Changes when finished

Update Your Email Signature

Your email signature appears as your sign off on all emails you send from eSUB Fusion.

1. Select the user profile icon from the global navigation menu, then select My Profile
2. Enter your desired text in the Email Signature field
3. Select Save Changes when finished

Update your email signature