Accessing Your eSUB Cloud 2.0 Account for Mobile Users

This article covers the account activation process and basic knowledge about gaining access to eSUB Cloud 2.0, including how to reset your password and what you need to know about logging in on the mobile app.

Use the links below to quickly jump to a topic:

• Activating Your eSUB Cloud 2.0 Account on Mobile
  • eSUB Cloud 2.0 Mobile App Supported Devices
  • How to get the eSUB Cloud 2.0 Mobile App
• Sign In to eSUB Cloud 2.0 on Mobile
• Log Out of eSUB Cloud 2.0 on Mobile
• Reset Password on Mobile

1. Go to your email inbox and open the Welcome to eSUB Cloud 2.0! email from noreply@esubcloud.com and select the Activate Account link
2. Follow the instructions to activate your account and create your password:
   1. Enter your email on the Activate Account page and select Request Verification Code 
      • A new browser page will appear 
   2. Check your email for the verification code, then enter the code onto the set password page 
   3. Create your new password, then select Submit

Once your account has been activated, you may now log in to eSUB Cloud 2.0 on mobile. You will first need to search your app store and download the eSUB Cloud 2.0 mobile app to your device. 

 

eSUB Cloud 2.0 Mobile App Supported Devices

eSUB Cloud 2.0 is supported on the following devices: 

• Android - Any device using Android OS 9 or later

• iOS - Any device using iOS 14 or later

Note that eSUB Cloud is not supported on Windows tablets.

 

Download or Update eSUB Cloud 2.0 Mobile App

Find the most up-to-date eSUB Cloud 2.0 app by searching for it on the App Store or on Google Play. For optimal performance, make sure you are on the latest version of the eSUB app.

 

Sign In to eSUB Cloud 2.0 on Mobile

1. Launch the eSUB Cloud 2.0 mobile app on your device and enter your eSUB Cloud 2.0 email address and password
2. Select Sign In

Example of the login screen on the eSUB Cloud 2.0 mobile app

 

Log Out of eSUB Cloud 2.0 on Mobile

1. Select the menu button, then select Settings 

2. Select Log Out

 

Reset Password on Mobile

1. Select the menu button, then select Settings
2. Select Reset Password
   • A new browser page will appear
3. Enter your eSUB login email into the Email Address field, then select Request Verification Code
4. Go to your email inbox and open the eSUB verification code email from noreply@esubcloud.com, then enter the verification code from the email into the reset password page and create your new password